To improve Our products and Services We may ask Users to complete surveys that We use for research purposes, although Users do not have to respond to them. We may periodically send Users information regarding the Services, updates, promotional emails, new products, special offers, or other information which We think Users may find interesting. The information will be sent to Users via email, push notifications, internal messaging, and/or another form of notification system. In such cases, We will use the email address or other contact information provided to Us by the User.
Each User agrees that Aliens may collect the following information about them: Name, contact information, including email address, phone number, age, gender, IP (Internet Protocol) address, information supplied during the processing of registering with Us, data usage trends, data showing the effectiveness of promotional campaigns, browser information, demographic information, browsing preferences, browsing data, the type of device being used, Website usage information, information regarding any urls used with the Services, data regarding use of Our Services, other information relevant to surveys and/or offers, and any other information We are legally allowed to collect. We require this information to provide Users with better Services.
We may use various types of website tracking software (“Tracking Software”) to track mouse movement, scrolling, and clicks on Our website in order to better understand Our Users’ needs and to optimize the use of Our Services. The most common form of Tracking Software is referred to as a “heat map” and the forms of heat maps include scroll maps, click maps, and movement maps. Heat maps are graphical representations of data where values are depicted by color. Users specifically agree to Our use of Tracking Software and heat maps.
Our Tracking Software may capture screen shots of Users mouse movements, scrolling, and clicking habits which helps Us understand what Users want, care about, and do on Our Website by visually representing their clicks, taps and scrolling behavior. Some of the reasons why We use heat map software are as follows: to see if Users are reaching important Content or failing to see it, to find and use a page’s main links, buttons, opt-ins, and CTAs, to see if Users are getting distracted by non-clickable elements, and to compare usage against mobile, tablet and desktop devices.
We use multiple web analytics tools provided by service partners such as Google Analytics to collect information about how You interact with Our Website or mobile applications, including what pages You visit, what site You visited prior to visiting Our Website, how much time You spend on each page, what operating system and web browser You use and network and IP information. We use the information provided by these tools to improve Our Services. These tools place persistent cookies in Your browser to identify You as a unique user the next time You visit Our Website. Each cookie cannot be used by anyone other than the service provider (example: Google for Google Analytics). The information collected from the cookie may be transmitted to and stored by these service partners on servers in a country other than the country in which You reside. The information collected is used and shared by these service providers in accordance with their individual privacy policies. You can control the technologies We use by utilizing settings in Your browser or third-party tools.
Targeted ads or interest-based offers may be presented to You based on Your activities on Our webpages, and other Websites, and based on the products You currently own. These offers will display as varying product banners presented to You while browsing. We also partner with third parties to manage Our advertising on Our webpages and other Websites. Our third party partners may use technologies such as cookies to gather information about such activities in order to provide You with advertising based upon Your browsing activities and interests, and to measure advertising effectiveness. If You are in the US or Canada and wish to opt out of interest-based advertising visit http://preferences-mgr.truste.com If You are located in the European Union visit www.youronlinechoices.eu. Please note You will continue to receive generic ads.
Each User agrees that Aliens may use the information We gather as follows: In order to process a User’s purchase of Services, We must share certain personal information every time a User signs up for Our Services. Such information may include the User’s e-mail address, physical address, phone number, and credit card information. Our service representatives may use Your telephone number or e-mail address to notify You of the status of Your purchase as necessary and appropriate. We may share User information with vendors, business clients, and other third-party providers who are performing services for Us. We may also use User information for internal record keeping and data analysis. For Our statistical purposes, We gather details of User visits to Our Website and the information that Users access, including, but not limited to, traffic data, location data, browser usage, page visits, weblogs, and other communication data. When Users contact Us, We may keep a record of that correspondence. We also use Users information to ensure that Content from Our Website is presented in the most effective manner for computer or mobile devices.
From time to time, personal financial information (including credit card information) may be transmitted to facilitate transactions with Us between Users who are purchasing Our Services. We will not share such personal financial information with third parties other than those third parties such as banks, processing gateways and merchant processors required to process a User’s purchase, and Users understand that We cannot control how the banks, processing gateways or merchant processors will use such personal financial information. Therefore, Users using this Website and the Services hereby consent to such sharing of personal financial information. Each User agrees to assume the risk and agrees that it is their responsibility to properly handle, secure, not store and destroy such personal financial information as may be necessary to protect it from misuse. Aliens shall not be liable to Users or any third party for misuse of such Content or personal financial information.
We may disclose information We collect from Users to an affiliate or other third party in the event of any merger, sale, joint venture, assignment, reorganization, liquidation, transfer or other disposition of all or any portion of Our business, assets, or stock.
We may use third-party advertising companies to serve ads when Users visit Our Website. These third-party advertising companies may use advertising technologies such as cookies, web beacons and other similar advertising technologies. These companies may use aggregated information about Your visits to Our Website and third party sites in order to provide advertisements and promotions about Our products and Services that We believe Users may find of interest.
Each User agrees that Aliens may make available through the Website, third party sites or the Services certain forms of media either now existing or to be created in the future (for example, social media, message boards, chat functionality, videos, pictures, images, profile pages, text messaging and blogs) to which Users may be able to post Content. Please note that any Content, We, RSS providers, outside third parties, or Users provide on these various forms of media may become public, and may be available to visitors to the Website, third party sites, and to the general public, including without limitation the ratings and reviews that accompany any pages on Our Website and third party sites. We urge Users to exercise discretion and good manners when providing Content and deciding to disclose any personal information.
EACH USER AND CUSTOMER AGREES THAT WE SHALL NOT BE RESPONSIBLE FOR ANY LOSS CAUSED BY OUR USE OR THE USE BY ANY UNAUTHORIZED PERSON OR ENTITY, OF ANY CONTENT THAT USERS DISCLOSE THROUGH THE WEBSITE, THIRD PARTY SITES OR THE USE OF THE SERVICES.
As part of the California Online Privacy Protection Act, all users of Our Website may make any changes to their information at any time by logging into their account and changing their information. We will not distribute their personal information to outside parties without their consent.
Anyone under 13 years of age should not access this Website and should not use Our Services. Our Website and Services are not intended for children under 13, and We will not knowingly collect any information from any children under the age of 13. If We discover that We have collected any personally-identifying information from a child under the age of 13, We will promptly remove that information from Our database.
Aliens uses reasonable organizational, technical, and administrative measures to protect each User’s personal information under Our control. However, We cannot guarantee 100% percent protection and security of such personal information. Please do not email or text Us credit card information and/or other sensitive information.
We will not disclose, sell, distribute, rent, lease or use any of a User’s data or pass on any such personal information to third parties, which are not Our officers, directors, members, managing members, employees, business partners, affiliates, strategic partners, licensors, licensees, independent contractors, third party service providers, agents or representatives, unless We have Your permission or are required by law to do so.
We do not store Your credit card information. The credit card information and actual processing does not take place on and is not stored on Our servers. The transaction is processed on the servers of the particular credit card processor We use to process the transaction.
Security We are committed to ensuring that personal information is secure. All non-financial information and Site Content provided to Us is stored on Our secure servers. In order to prevent unauthorized access or disclosure, We have taken all reasonable steps and put in place suitable safeguards to secure the information We collect from Users online.
An IP (Internet Protocol) Address is automatically assigned to the computer that someone is using by their Internet Service Provider (ISP) and is identified and logged automatically in Our server log files whenever someone visits Our Website. This also allows Us to identify the time(s) of visit(s) and the page(s) of the Website that have been visited. Our collecting of IP Addresses is considered a standard practice on the Internet and is done by many third party sites.
We may also obtain information about a User’s physical location, such as by use of GPS and other geolocation features in Your computer, laptop, or mobile device, or from other information We collect. For example, a User’s IP Address indicates the general geographic region from which they are connecting to the Internet.
Please email Us at firstname.lastname@example.org if You would like to request that Your personal information be removed from Our database.
From time to time Aliens may send Users emails about special offers, discounts, products, or Services available through the Aliens Website. Users can opt out of receiving Our emails by clicking the unsubscribe button in the email.